Delete your data
from CACHALOT

1. What CACHALOT stores about you

If you connected a social account (Instagram, TikTok, YouTube, VK or Telegram) to CACHALOT, we store an OAuth access token, your public account identifier and username, and a log of the posts CACHALOT published on your behalf. We never store your password. Full details are in the Privacy Policy.

2. Delete everything from inside the dashboard

Open the CACHALOT dashboard and press Disconnect next to the connected account. The access token is deleted from our database immediately, and CACHALOT can no longer publish anything on your behalf.

3. Revoke access on the platform side

• Instagram: Instagram app → Settings and privacy → Website permissions → Apps and websites → remove CACHALOT. Instagram then notifies our servers and we delete the stored token automatically.
• TikTok: Settings → Connected Apps → remove CACHALOT.

4. Request full deletion by email

Write to [email protected] with the subject Data deletion and the username of the connected account. We delete all stored data — tokens, profile identifiers and publishing logs — and confirm by reply.

We process deletion requests within 30 days; in practice within a few working days. Server access logs containing IP addresses rotate automatically after 14 days.

5. What deletion does not cover

Posts that were already published to your own social account belong to that account, not to CACHALOT. Deleting your data here does not remove them — delete such posts in the social app itself.

6. Contact

Data controller: NATALIA BOBROVSKAIA PR CACHALOT, Arona Zagorice 46, 21100 Veternik, Serbia · PIB 115284342 · MB 68244382
[email protected]